Tomruq help
How to set up and run Tomruq in the office, task by task.
Tomruq has two parts:
- The console, in a web browser at
https://tomruq.com. The office uses it to set up lots, people and devices, and to check and export what crews recorded. - The device app, on the crew's devices. Crews record fellings, buckings and truck loads there, with or without signal.
These articles are for the office. For crews, there is a one-page training sheet instead.
Set up
- Getting started: first sign-in and the setup checklist
- Create a lot and choose how logs are coded
- Import a tree list
- Tree notes
- Crew and accounts: who is who
- Set up a device
Every day
- The Today page
- Checks and flags
- Fixing refused records (To fix)
- Correcting records
- Loads and yard intake
- Exports
Administration
Who can do what
There are four roles. Each article says which roles it is for.
| Role | In short |
|---|---|
| Owner | Everything, including accounts, organization settings and voiding a lot |
| Manager | Runs the work: lots, imports, crew, devices, corrections, exports. Not accounts (except reset codes for field users) and not organization settings |
| Field user | Records on the device app. Sees only a short welcome page in the console |
| Auditor | Reads everything and exports. Changes nothing |
Details: Crew and accounts.
Still stuck?
Write to support@tomruq.com. Say which page you were on and what you expected to see. Never send a password, a PIN or a reset code.